Our Terms & Conditions

Conceptum Yachts – Liveaboard Experiences on the Red Sea.

‍These Terms & Conditions apply to all liveaboard journeys, kite safaris, dive safaris, and private charters operated by Conceptum Yachts in the Red Sea.
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GENERAL TERMS:
Destinations & Itineraries
‍All Red Sea liveaboard destinations are subject to natural and operational factors, including weather conditions and governmental approvals. Conceptum Yachts reserves the right to adjust itineraries when necessary to ensure safety and optimal conditions. The captain and guides have final authority regarding routes, kite or dive sites, and daily plans. In the event that activities or destinations cannot be reached due to weather or other unforeseeable circumstances, no refunds or compensation can be offered.

BOOKING POLICY:
To confirm a booking with Conceptum Yachts, the following information is required for each guest:
- Full name as shown on passport.
- Nationality
- Passport number or passport scan
- Relevant kiteboarding or diving certification, level, and number of logged dives (if applicable).

The final guest list, including kite and/or dive equipment details, must be confirmed no later than 3 weeks prior to the trip.

PAYMENT OPTIONS: 
- Bank transfer
- Secure online payment (VISA / MasterCard via Stripe)
- Cash (by prior arrangement)

PAYMENT SCHEDULE: 
- Booking confirmation requires a 30% non-refundable deposit.
- 20% payment due 3 months prior to arrival date.
- Additional 20% payment due 1 month prior to arrival date.
- Remaining balance to be settled prior to embarkation.

Any applicable surcharges or environmental fees are to be paid in cash upon arrival.

PRIVATE CHARTERS
Enquiry
Upon receiving an enquiry for a specific date or route, we will provide full details and availability via email.

‍Option Request
Once booking confirmation is requested, an invoice for the required deposit will be issued. The option is held for one week. If the deposit is not received by the due date, the option will be released and made available for other bookings.

CANCELLATION POLICY
- The initial 30% deposit is non-refundable under all circumstances.
- 50% cancellation fee applies within 3 months prior to arrival.
- 70% cancellation fee applies within 1 month prior to arrival.
- 100% cancellation fee applies in case of no-show or cancellation on arrival date.
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TRIP CHANGES: 
Trip Changes or Yacht Substitution
‍In rare cases where operational or safety considerations require a yacht change or itinerary adjustment, Conceptum Yachts will make every reasonable effort to maintain the quality and spirit of the journey. Such changes do not entitle guests to refunds or compensation.

FINAL NOTE: 
By confirming a booking with Conceptum Yachts, guests acknowledge and accept these Terms & Conditions. Our goal is always to create safe, seamless, and unforgettable journeys — guided by respect for the sea, our guests, and the destinations we share.

Last updated: April 2026